Digital Twin Provider
About the Customer
This technology company specialises in the development and promotion of BIM (Building Information Modeling) technology. They deliver BIM-based digital solutions to the construction sector Hong Kong.
Project Background
Alongside developing and promoting BIM technology, the company also designed skills training courses and offers online training services.
The Problem
Students and instructors reported that the existing live-stream training lacked interactivity. Whenever a student encountered an issue, the instructor could not remotely access the student’s computer to help them resolve it.
Once training wrapped up, students had no way to practice independently. Instructors couldn’t gauge how well students were picking up the material, which resulted in poor training outcomes.
The instructor team includes both full-time and part-time teachers, making staff management and course coordination challenging.
The Solution: DaDesktop Cloud Desktop
DaDesktop is built on over 20 years of high-end IT training experience from its parent company. Designed specifically for training, this cloud desktop product has every feature tailored to training needs.
Key features
Works in a browser: Students and instructors simply open a web browser to get going. No software installation is needed. It runs smoothly on low-spec machines, helping to reduce the learning costs for students.
One-click clone: After the instructor sets up the software and environment required for a course, they can instantly replicate it across all student cloud desktops.
Remote help: The instructor can view every student’s desktop. When someone runs into trouble, the instructor can take remote control of their machine and guide them in real time.
Global data centres: Supports users from different countries and regions joining the same training session.
Flexible and dynamic: You can add or remove participants at any time, and adjust cloud desktop hardware specs on the fly.
Permission management: Administrators can easily configure instructor and student permissions for all-in-one management.
Results
After adopting DaDesktop, both instructors and students gave overwhelmingly positive feedback. Setting up courses and joining training sessions became a much smoother experience for everyone involved.
The one-click clone feature saves instructors and support staff an enormous amount of time. Set up just once, then use it for many training sessions. Instructors can now concentrate on developing better courses, teaching, and answering questions.
The recording feature and data analytics help instructors understand how students are progressing. This gives them valuable insights for refining courses and fine-tuning their teaching approach.
Course satisfaction rates climbed to 95% after switching to DaDesktop for training.